Process Excellence

BPMS and Process Mapping

Workshop Overview
In order to cater to the requirements of the population on specific topics, DFVC Learning Center provides a platform for everyone to attend short and specific trainings on the most significant topics from operations perspective.
Objective of the workshop
  • • Describe the goal and benefits of process mapping
  • • Understand the various levels of process mapping
  • • Identify the components of a process map (SIPOC) • Identify its outputs, customers, suppliers, and inputs • Identify customer requirements for primary outputs • Identify process steps to meet customer requirements • Describe the steps involved in creating a L1-L5 process map

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